Privacy Policy

Wink Reports ;)

Privacy Policy

Wink Reports adheres to the Privacy Act 1998 (Cth) (“the Act”) and the related Privacy Principles. Protecting confidential information is fundamental to the Wink Reports relationship to its Subscribers.

Wink Reports provides this privacy policy (“the Policy”) to ensure that we communicate to You, in the clearest way possible regarding how we treat personal information received from you as a Subscriber of our Application.

The defined terms in this Policy have the same meaning as in our Terms of Use, which You should read together with this Policy. By accessing our Application, You consent to the terms of this Policy and agree to be bound by it and our Terms of Use.

Wink Reports collects Your personal information

Wink Reports lets you login from anywhere and see all of your business reports in real-time.

The Application involves the storage of Data about a company or individual. That Data can include personal information. “Personal information” is information about an identifiable individual, and may include information such as the individual’s name, email address, telephone number, credit card details and accounting and financial information.

Wink Reports may collect personal information directly from You when You:
1. register to use the Application;
2. use the Application; and
3. contact the Wink Reports support team.

You can always choose not to provide Your personal information to Wink Reports, but it may mean that we are unable to provide you with the Application.

Wink Reports may receive personal information from You about others

Through Your use of the Application, Wink Reports may also collect information from You about someone else. If You provide Wink Reports with personal information about someone else, You must ensure that You are authorised to disclose that information to Wink Reports and that, without Wink Reports taking any further steps required by applicable data protection or privacy laws, Wink Reports may collect, use and disclose such information for the purposes described in this Policy.

This means that You must take reasonable steps to ensure the individual concerned is aware of and/or consents to the various matters detailed in this Policy, including the fact that their personal information is being collected, the purposes for which that information is being collected, the intended recipients of that information, the individual’s right to obtain access to that information, Wink Reports’ identity, and how to contact Wink Reports.

Where requested to do so by Wink Reports, You must also assist Wink Reports with any requests by the individual to access or update the personal information You have collected from them and entered into the Application.

Wink Reports collects, holds, and uses Your personal information for limited purposes

Wink Reports collects Your personal information so that we can provide You with the Application and any related services You may request. In doing so, Wink Reports may use the personal information we have collected from You for purposes related to the Application including to:
1. verify Your identity;
2. administer the Application;
3. notify You of new or changed services offered in relation to the Application;
4. carry out marketing or training relating to the Application;
5. assist with the resolution of technical support issues or other issues relating to the Application;
6. comply with laws and regulations in applicable jurisdictions; and
7. communicate with You.

By using the Application, You consent to Your personal information being collected, held and used in this way and for any other use You authorise. Wink Reports will only use Your personal information for the purposes described in this Policy or with Your express permission.

It is Your responsibility to keep Your log in details, including your password for the Application safe. You should notify us as soon as possible if You become aware of any misuse of Your password, and immediately change your password within the Application.

Wink Reports can aggregate Your non-personally identifiable data

By using the Application, You agree that Wink Reports can access, aggregate and use non-personally identifiable data Wink Reports has collected from You. This data will in no way identify You or any other individual.

Wink Reports may use this aggregated non-personally identifiable data to:
1. assist us to better understand how our customers are using the Application;
2. provide our customers with further information regarding the uses and benefits of the Application;
3. enhance small business productivity, including by creating useful business insights from that aggregated data and allowing You to benchmark Your business’ performance against that aggregated data; and
4. otherwise to improve the Application.

Wink Reports currently holds your personal information on servers located in the United States of America, Canada, Holland, Singapore, Australia, Japan, United Kingdom, Germany. Brazil, Ireland and the Republic of Korea

All Data, including personal and non-personal information, that is entered into the Application by You, or automatically imported on Your instruction, is transferred to Wink Reports’ servers as a function of transmission across the Internet. By using the Application, You consent to Your personal information being transferred to our servers as set out in this Policy.

Currently our servers are located in the abovenamed countries, primarily by:
1. Amazon: aws.amazon.com;
2. Digital Ocean: www.digitalocean.com; and
3. Tailor Made Servers: www.tailormadeservers.com (“together, the Server”),

and Your personal information will be routed through, and stored on, the Server as part of the Application. The Server complies with relevant Privacy Principles and the respective Privacy Policies are available on each of the above websites.

By providing Your personal information to Wink Reports, You consent to Wink Reports storing Your personal information on the Servers. While Your personal information will be stored on servers located in the above countries, it will remain within Wink Reports’ effective control at all times. The Server host’s role is limited to providing a hosting and storage service to Wink Reports, and we’ve taken steps to ensure that the Server hosts do not have access to, and use the necessary level of protection for, Your personal information.

If You do not want Your personal information to be transferred to a server located in the above-listed countries, You should not provide Wink Reports with Your personal information or use the Application.

Wink Reports takes steps to protect your personal information

Wink Reports is committed to protecting the security of Your personal information and we take all reasonable precautions to protect it from unauthorised access, modification or disclosure. Your personal information is stored on secure Server and all Data transferred between You and the Application is encrypted.

However, the Internet is not in itself a secure environment and we cannot give an absolute assurance that Your information will be secure at all times. Transmission of personal information over the Internet is at Your own risk and You should only enter, or instruct the entering of, personal information to the Application within a secure environment.

We will advise You at the first reasonable opportunity upon discovering or being advised of a security breach where Your personal information is lost, stolen, accessed, used, disclosed, copied, modified, or disposed of by any unauthorised persons or in any unauthorised manner.

Wink Reports only discloses Your Personal Information in limited circumstances

Wink Reports will only disclose the personal information You have provided to us to entities outside the Wink Reports group of companies if it is necessary and appropriate to facilitate the purpose for which Your personal information was collected pursuant to this Policy, including the provision of the Application.

Wink Reports will not otherwise disclose Your personal information to a third party unless You have provided Your express consent. However, You should be aware that Wink Reports may be required to disclose Your personal information without Your consent in order to comply with any Court orders, subpoenas, or other legal process or investigation including by tax authorities, if such disclosure is required by law. Where possible and appropriate, we will notify You if we are required by law to disclose Your personal information.

The third parties who host our Servers do not control, and are not permitted to access or use Your personal information except for the limited purpose of storing the information. This means that, for the purposes of Australian privacy legislation, Wink Reports does not currently “disclose” personal information to third parties located overseas.

Wink Reports does not store Your credit card details

If You choose to pay for the Application by credit card, Your credit card details are not stored by the Application and cannot be accessed by Wink Reports’ staff. Your credit card details are encrypted and securely stored by Stripe.com to enable Wink Reports to automatically bill your credit card on a recurring basis. You should review Stripe.com Privacy Policy to ensure you are happy with it.

You may request access to Your personal information It is Your responsibility to ensure that the personal information You provide to us is accurate, complete and up-to-date. You may request access to the information we hold about You, or request that we update or correct any personal information we hold about You, by setting out Your request in writing and sending it to us support@winkreports.com.

Wink Reports will process Your request as soon as reasonably practicable, provided we are not otherwise prevented from doing so on legal grounds. If we are unable to meet Your request, we will let you know why. For example, it may be necessary for us to deny Your request if it would have an unreasonable impact on the privacy or affairs of other individuals, or if it is not reasonable and practicable for us to process Your request in the manner You have requested. In some circumstances, it may be necessary for us to seek to arrange access to Your personal information through a mutually agreed intermediary (for example, the Subscriber).

We’ll only keep Your personal information for as long as we require it for the purposes of providing You with the Application. However, we may also be required to keep some of Your personal information for specified periods of time, for example under certain laws relating to corporations, money laundering, and financial reporting legislation.

Wink Reports uses cookies

In providing the Application, Wink Reports utilises “cookies”. A cookie is a small text file that is stored on Your computer for record-keeping purposes. A cookie does not identify You personally or contain any other information about You but it does identify Your computer.

We and some of our affiliates and third-party service providers may use a combination of “persistent cookies” (cookies that remain on Your hard drive for an extended period of time) and “session ID cookies” (cookies that expire when You close Your browser) on the Website to, for example, track overall site usage, and track and report on Your use and interaction with ad impressions and ad services.

You can set your browser to notify You when You receive a cookie so that You will have an opportunity to either accept or reject it in each instance. However, You should note that refusing cookies may have a negative impact on the functionality and usability of the Website.

You are responsible for transfer of Your data to third-party applications

The Application may allow You, the Subscriber, or another Invited User within the relevant subscription to the Application to transfer Data, including Your personal information, electronically to and from third-party applications. Wink Reports has no control over, and takes no responsibility for, the privacy practices or content of these applications. You are responsible for checking the privacy policy of any such applications so that You can be informed of how they will handle personal information.

Wink Reports has a privacy complaints process

If You wish to complain about how we have handled Your personal information, please forward full details of Your complaint and any supporting documentation to enquiries@winkreports.com.

This policy may be updated from time to time

Wink Reports reserves the right to change this Policy at any time, and any amended Policy is effective upon posting to this Website. Wink Reports will make every effort to communicate any significant changes to You via email or notification via the Application. Your continued use of the Application will be deemed acceptance of any amended Policy.